Responsibilities

• Manage day-to-day client communication, ensuring timely updates, follow-ups, and smooth coordination across all touchpoints.
• Take ownership of client briefs and translate them into clear tasks, timelines, and priorities for internal teams.
• Oversee the execution of digital campaigns, monitoring progress, tracking deliverables, and ensuring deadlines are met.
• Prepare and manage campaign documents including reports, presentations, and meeting summaries.
• Participate in client meetings, capturing feedback, aligning expectations, and ensuring action points are followed through.
• Track campaign performance and collaborate with internal teams to recommend improvements based on results.
• Suggest creative ideas and marketing strategies that align with client goals, brand tone, and digital trends.
• Stay up to date with industry trends, platform updates, and competitor activities to bring relevant insights and fresh ideas to client discussions.
• Coordinate with internal teams to ensure campaigns are executed smoothly and reflect the client’s brand accurately.
• Identify potential issues early and take steps to keep timelines and quality on track.
• Support account growth by recognizing opportunities to introduce new services or expand existing ones.

Job Requirement

• 1–3 years of experience in a digital marketing, advertising, or client servicing role.
• A degree in Marketing, Communications, Business, or a related field.
• Strong understanding of digital marketing channels—social media, email, paid ads, SEO/SEM, etc.
• Familiarity with Google Workspace, social media platforms, content management systems, and email marketing tools.
• Excellent communication and interpersonal skills.
• Good understanding of marketing metrics and data analysis.
• Creative mindset with attention to detail.
• Excellent written and verbal communication skills.
• Highly organized with great attention to detail and the ability to manage multiple projects at once.